Abstract:
Organizations are more and more concerned about the risks that threaten the
continuity of their business. Among many other factors, the increasing reliance on ICT
and other technologies make organizations more vulnerable and influence a rise in
attention for continuity. The aim of this research is to contribute new knowledge to
help to fill the Business Continuity gap in Sri Lankan organizations who are
increasingly rely on ICT.
ICT is the backbone of business today. Recovery time objectives have been shrinking.
Organizations occupy themselves with BCM to assure the continuity of their business.
The population of this study is all the public and private sector organizations reside in
Sri Lanka who uses ICT in achieving their operational and strategic objectives. The
research studied thirty three organizations across ten industries to achieve three main
objectives. The context of this cross industry research includes the topics ICT reliance
and business continuity.
According to the research findings the organizations are relying on ICT on achieving
their operational objectives more (64%), over strategic objectives (55%). The overall
reliance on ICT has reported as 59%. Therefore it is important to notice that more than
50% of achievement of their operational and strategic objectives depends on ICT.
The top management's commitment and leadership shown towards better BCM
process seems 'almost high'. The organizations' effectiveness and efficiency on
having good BCM processes is about 65%. This means the organizations have more
room to develop in the BCM discipline. Some positive relationship exists between
'reliance on ICT' and the 'maturity level of BCM'.
By looking at the outcome of the result on average, the Sri Lankan organization mat
uses ICT for their operations have initiated the Business Continuity Management
process, however they still have enough room to make those efforts more effective
and efficient
