Abstract:
The concept of Knowledge Management (KM) can be considered as more important in the
context of organizational learning. In this context, the contribution of KM on Information
Technology (IT) industry is enormous. IT industry in Sri Lanka can be considered as one of
the fast growing in the current economic environment. Hence, this research tries to examine
the impact of staff turnover (ST) on knowledge management. The research problem in this
study can be considered as follows,
"Is there any Impact of Staff Turnover on Knowledge Management in IT companies in Sri
Lanka?"
The questionnaire method has been adopted to identify the causal relationship in Knowledge
Management and Staff Turnover. It has administered to employees in the field of software
industry. The data was collected by means of a structured questionnaire based on the
Knowledge Management and Staff Turnover.
The major finding emulating from the study was that there is a positive relationship between
high Staff Turnover and weak Knowledge Management. The study showed that
organizational factors such as Managerial Style, Lack of Recognition, Lack of Competitive
Compensation System and Toxic Workplace Environment significantly influenced employee
Knowledge Management in software industry. Furthermore the individual factors such as
Leadership, Organization, Technology and Learning can be considered as factors which
affect to employee turnover in software industry. This study can be expanded to other areas
like banking to generalize the research findings.
