Key Success factors for promoting wireless interoperability for microwave access (WiMAX) technology in Sri Lanka, a case study based on Colombo divisional secretariat area

Abstract

The main purpose of this study is to identify the factors, which affect the applications of WiMAX telecom technology by small scale industries in Sri Lanka. The key factors that influence the intentions of small industry to use the telecommunication services delivered via Wireless interoperability for Microwave Access (WiMAX) technology have been identified through structured questionnaire surveys and interviews with telecom operators, regulator and small industries. The study shows that the need for voice service, high initial cost, quality of the installation and service delivered, the maintenance and ease of use significantly affect the small industries intention to adopt WiMAX technology.