A Study on the value of motivation strategies and practices for the productivity improvement in the Sri Lankan software industry

Abstract

The software industry is unique in that it is a highly knowledge intensive industry. Improving the productivity of knowledge workers is one of the major challenges for the present day software development business world. The motivation of workers in software industry is considered to be the factor having the largest impact on productivity of software engineers and continues to be undermined by many of the processes and methodologies in software industry. The management often assumes that all their employees are motivated by the same things, but in reality it is more likely that employees are motivated by a whole range of factors. If the management does not know what motivates their employees to turn up for work every day, how can they expect their workers to perform well? The purpose of this research is to study the value of motivation strategies and practices for the productivity improvement in the Sri Lankan software industry. For this purpose three surveys were used in this empirical research study. In the first stage of this research, the most critical motivation strategies and practices used in the Sri Lankan software industry were determined through a survey questionnaire. This data gathering survey also identified the various methods under each motivational strategy with the prioritizations of their usage. The second survey questionnaire was developed on the basis of the first survey observations and it was invented to measure the perceptions the respondent workers have on motivation strategies, practices, line management activities and employee productivity. The final survey was used to get the perception of management on employee productivity to further validate the research results. The survey results highlighted the fact that fair wages was the top ranked motivating factor and the financial impact of the productivity was the main focusing area of the employees’ productivity in the industry. Further more the research results revealed that there is a strong positive relationship between motivation strategies and the employee productivity and there is a positive relationship between line management activities and the employee productivity. The research strongly emphasized that there are several areas to be improved for the line management activities and the employees’ productivity.It is expected that the research results would be a significant contributution to further emphasize the value of motivation strategies and pracrices for the productivity improvement of employees in the Sri Lankan software industry.