Abstract:
Tourism is a fast-growing industry in worldwide & business volume of tourism equals
or even surpasses that of oil exports, food products or automobiles. It has been identified
that tourism is natural resource based industry. Sri Lanka has been recognized one of the
most attractive designation mainly due to unique environmental, culture & history
characteristics. At present the county is on the path to develop tourism industry as a main
source of economic income which create direct and indirect many opportunities.
Day by day increasing awareness and demand of environmental concern sustainable
tourism, country need to implement sustainability practices to being competitive among
other countries in the long run. Further need to achieve sustainable development without
generating significant environmental problems.
This study investigates Green Supply Chain Management practices available for service
sector as general and particularly practical applicability for hospitality sector Sri Lanka.
This study finds that (1) commonly practicing green practices in service sector
worldwide; (2) green supply chain management practices in hospitality industry in Sri
Lanka; (3) impact of green supply chain management practices for sustainable
development of hospitality industry in Sri Lanka.
The importance of this research is identification, prioritization and validation of green
practices, which influence hotel/resorts’ performance in the industry. The theory of
Green SCOR model was associated to describe GSCM. Based on a review of the
extensive literature and response of in depth interview of industry expert an assessment
framework is developed in this research, which consists of identification of green
practices and relationship for impact of the firms’ performance. Both deductive and
inductive reasoning, the quality of the data gathering will improve significantly and the
research will be less biased since the research strategy consists of a ‘mixed method’.
Management will be benefited to implement green supply chain practices in sustainable
manner in business operation and sharpen the competitive edge as a corporate citizen.
This was proven by the practical example in two largest hotel chains in Sri Lanka &
Maldives.