Factors affecting successful delivery of interior design projects in Sri Lanka

Abstract

Interior Design Projects (IDP) in Sri Lanka have changed dramatically over the years with the sustainable design revolution. An Interior Designer plans and organises the design of the space to produce creative, technical and construction solutions to achieve a perfect interior environment. The project lifecycle involvement by the Interior Designer needs to be executed through many work processes and phases. The success of the project is based on delivering the project within the required and specified timelines, cost, and quality. However, the failure of project deliveries is very common in Sri Lanka’s interior design industry, and the industry faces difficulties in delivering projects successfully. Hence, this study aims to identify the factors affecting successful delivery in IDP in Sri Lanka. In order to achieve the objective of the research, the literature synthesis was carried out to identify the factors affecting successful project deliveries. Further. semistructured interviews were executed to identify the significant factors and to identify the contributor/stakeholder. Poor communication, relationship with the client and lack of skills/low productivity of labour were identified as the most significant factors affecting successful project deliveries in IDP in Sri Lanka. The Interior designer and the contractor carries the same amount of responsibility throughout the project lifecycle to ensure successful deliveries in IDP. Mitigation measures identified through semi-structured interviews were suggested for future projects.