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Identification of critical success factors for e-business in Sri Lanka with special emphasis on text books and stationery market

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dc.contributor.author Dasanayaka, SWSB
dc.contributor.author Annonidhal, MA
dc.contributor.author Sardana, GD
dc.date.accessioned 2019-10-31T09:09:08Z
dc.date.available 2019-10-31T09:09:08Z
dc.identifier.uri http://dl.lib.mrt.ac.lk/handle/123/15383
dc.description.abstract This case study research attempts to discover critical success factors (CSFs) for E-Business success in Sri Lanka with special reference to text books and stationery. The study was mainly carried out through a questionnaire administered to 35 book stores and interviews conducted with the stakeholders. Conceptual framework and testable hypotheses were arrived at by using the key concepts and presumed relationships between dependent and independeitt factors. Analysis performed on the predictor eight factors and the E-Business success and results showed that customer focus and E-Business organizational cultures are the CSFs for E-Business success. Furthermore, E-Business strategy, strong E-Leadership, website design and content management and suitable technologies were highly correlated with customer focus and E-Business organizational culture. It is an exploratory research case study carried out through field surveys. en_US
dc.language.iso en en_US
dc.subject Critical Success Factors en_US
dc.subject E-Business
dc.subject Online Bookstore
dc.subject Online Shopping
dc.subject Sri Lanka.
dc.title Identification of critical success factors for e-business in Sri Lanka with special emphasis on text books and stationery market en_US
dc.type Conference-Abstract en_US
dc.identifier.faculty Business en_US
dc.identifier.department Department of Management of Technology en_US
dc.identifier.year 2015 en_US
dc.identifier.conference International Conference on Management Cases - 2015 en_US
dc.identifier.place Noida, India en_US
dc.identifier.pgnos pp. 169 - 186 en_US


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