Perceived organizational citizenship behavior: a study of its antecedents

Abstract

Organizational Citizenship Behavior (OCB) is a dynamic construct that defines employees' voluntary participation with a business. It is, nonetheless, a great factor that is generally disregarded. The acknowledged importance of OCB for organizational success has prompted numerous academics to examine the antecedents of such dispositions, dubbed proximal causes of OCB by employees. Thus, this study explores the determinants of OCB among employees in the private sector construction industry, using Supervisory Support, Conscientiousness, Internal Career Orientation, and Work-Family Conflict as independent variables. The study was quantitative, utilizing 150 self-administered questions. Multiple regression analysis was employed to test the hypotheses. Internal Career Orientation was shown to be beneficial to OCB, Supervisory Support and Consciousness were found to be significantly beneficial to OCB, and Work-Family Conflict was found to be significantly detrimental to OCB. The study may shed light on how to prescribe successful workplace behavior to employees, increasing organizational efficiency.