Abstract:
Ceylon Electricity Board is the national electricity utility provider for the whole island.
Incorporation of state of art technologies and standards are vital within the
responsibilities bounded for the organization to fulfill the electricity requirements of the
nation. With the increase of number of software projects, which are in multiple stages, it
is required for the IT division to manage those projects efficiently and effectively. In
order to meet this requirement, the research work focuses on deriving a Project
Management Model with Processes Management, which is required to be tailored to the
business need.
Further, this dissertation gives in detail the findings of a case study carried out by
investigation of a suitable Project Management Model. In this process, existing software
environment was investigated including as to how the IS activities were carried during
past 20 years, main project types, major activities and current stages of those projects.
With the increases of software to be handled, users of software systems might encounter
certain difficulties in the absence of an appropriate management approach. Therefore, the
dissertation has also included the approach carried out for the exploring significant
problematic areas faced by the software users within the CEB environment.
The result indicates a Project Management Model, which incorporated practices from
PMBOK, PRINCE2 and DSDM. According to the outcome, Project Management Model
consists of four layers. Layer 1 indicates the factors affecting the project. This mainly
consists of PMBOK knowledge areas. Majority of user problems were represented
because of the lack of utilization of activities of these knowledge areas. Layer 2 indicates
the strategic focus, which needs to align with the software environment. Layer 3
represents the project process, which consist of initiation, planning, execution and
closure. Set of practices and tools were introduced for software implementation projects.
Finally, the Layer 4 represents some major factors, which functions as foundation for
many projects. Some of them are skills development, project environment and job
positions. All in all, the above four layers of this PM model represent a comprehensive
PM solution that is well represented by the findings of this research.
