Facilities Management (FM) is the integrated management of the workplace to enhance the performance of the organization. It is obvious that competent FM will arouse effective working performance and the value of the ...

Facilities Management (FM) is a multidisciplinary profession at the core of building operations management. As such, it requires a wide range of skills that differ significantly from region to region due to variable industry ...

The purpose of this research is to enable Facilities Management (FM) decision makers to identify key FM interventions that add value to the organisations and to manage a successful implementation and to measure the ...

The profession of facilities management (FM) is becoming knowledge driven. In this regard, managing facilities managers’ knowledge helps for sustainable outputs through the creation of supportive and cost effective ...

The collaborative supply chain networks in relational contracting modes have gained considerable attentions in recent decades as an essential prerequisite for enhancing business performance. Accordingly, integration of ...

Service consistency acts as a key media to achieve sameness and fairness in service delivery. Service consistency is vital to attraction of new customers, enhanced corporate image, reduced costs, and increased business ...