Impact of construction industry development authority (CIDA) registration on contractors’ performance in Sri Lanka

Abstract

The construction industry is a complex and dynamic sector, with various factors affecting the performance of contractors. This research aims to identify the factors influencing contractor performance, compare the performance of registered and non-registered contractors, and provide guidelines to improve contractor performance. A literature review was primarily conducted to identify factors influencing contractor performance under four categories: contractor-related, consultant-related, client-related, and external factors. RII analysis was used to assess the relative importance of these factors in the content of quantitative analysis part in the questionnaire survey developed. A case study analysis was conducted to compare the performance of registered and non-registered contractors based on 15 performance measures using the manual content analysis with related to the qualitative data aspect and descriptive statistics for quantitative data. Key findings of questionnaire survey are; factors influencing the contractors’ performance and significant factors influencing contractors’ performance in the construction industry The analysis of comparative performance of registered and non-registered contractors showed that registered contractors performed better than non-registered contractors in terms of all performance measures considered. However, there are limitations to this research, mainly the sample size which was used 100 respondents for the questionnaire and 10 cases for the case study analysis, which may affect the generalizability of the findings. Further research is needed to investigate the factors affecting contractor performance in different contexts. Overall, this research provides valuable insights into the factors influencing contractor performance that would enable to improve the performance of contractors in the construction industry.