An Integrated approach to enhancing the hiring process for coolie labourers

Abstract

In our fast-paced digital age, numerous daily tasks such as booking services, making payments, and shopping are seamlessly facilitated through online platforms. However, a crucial aspect that remains overlooked is the efficient hiring of labor for various tasks at homes, workplaces, and public spaces. This research paper addresses this significant gap in the labor market, focusing on the lack of a proper system for hiring coolies or unskilled laborers. Both service requesters and laborers face numerous challenges, including inefficiencies in booking processes and difficulties in securing consistent daily employment. This study explores the traditional coolie hiring process, highlighting the inefficiencies and challenges that hinder both laborers and service requesters. It provides a detailed analysis of the current situations faced by coolies, such as the lack of reliable employment opportunities, and the difficulties service requesters encounter in finding dependable labor. By examining these issues, the paper aims to offer a comprehensive understanding of the dynamics within the labor market and the expectations of both parties involved. The research identifies critical aspects of the hiring process and key pain points, such as the absence of a streamlined booking system, lack of verification for laborer skills, and the need for a transparent rating system. It suggests practical improvements, including the development of a digital platform that can enhance efficiency, ensure fair wages, and provide a more reliable means of employment for coolies. The goal of this paper is to present a thorough analysis that can inform future strategies and policies aimed at improving the hiring process for coolie laborers. By addressing these challenges, the proposed digital platform has the potential to benefit both the workforce and those seeking their services, ultimately contributing to a more organized and efficient labor market.