Browsing Faculty of Engineering, Computer Science & Engineering by Subject "BUSINESS ADMINISTRATION-INFORMATION"

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A Process oriented approach to alleviate service delivery issues in the Sri Lankan private sector hospitals : an information systems perspective

Pereira, NPDSS [Thesis-Abstract]

The growth of the Sri Lankan healthcare sector is a necessity at this stage due to an increasingly ageing community and a significant increase in non-communicable diseases. Despite many regulations that given the sector, ...
Analysis of the relationship between ICT and availability / productivity of container handling equipment in the port of Colombo

De Silva, EGSD [Thesis-Abstract]

In the Port of Colombo 65% of the container business depends on transshipment. As such it is very important to understand the key factors that promote customer satisfaction and productivity, because unsatisfied customers ...

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