Information and Communication Technologies (ICTs) are regarded as a powerful tool for gaining competitive advantage in any industry. Even though our population has high literacy level, many Sri Lankans are not fully-fledged ...

Abstract Software development is nothing new to Sri Lanka or for the other regional countries. Software development has become one of the major off shoring opportunity opportunities in the region over the years. India, ...

Quality of the processes followed in organisations is one of the main factors for their success. Organisations with proper project management processes and practices are considered as stable and the outcome is expected to ...

Information systems have become an integral part of our lives supporting us in numerous ways, be it banking, accounting, medicine, education or any other discipline that could be complemented by the use of proper information ...

Sri Lanka is a major tea supplying country to the World tea market. The Tea Small Holdings (TSHs) sector is the main green leaf provider. However, for the past five years, the national tea production is in a declining ...

Customer Relationship Management (CRM) is a strategy used to learn more about a customer's needs and behaviors in order to develop stronger relationships with them .Good customer relationships are at the heart of business ...

Banking is the sector where ICT systems are used extensively and successfully. But, the Sri Lankan banking sector, it is not the same. Because there are two sectors such as public and private. The initial data has shown ...

Knowledge management is a challenge for any organization. Yet it is an important task to be carried out in order to survive various environmental changes and challenges.// IT firms prefer having an IT-enabled knowledge ...

Adopting of Agile project management is a challenge for any organization. Agile is not a new concept to the IT community; it is used by many software companies to manage their software development projects. These concepts ...

Electronic commerce is an extensively discussed topic worldwide. Over the years, its popularity increased through many of the success cases. Consumers found it as a convenient, efficient and less time-consuming method to ...