In the area of natural language processing, due to the large-scale text data availability sentiment analysis has become a prevalence topic. Sentiment analysis is a text classification which is mainly focusing on classifying ...

In the modern context of the business world, the customer experience department is vital in any kind of business. The profit of the company highly depends on the customer experience optimization strategies followed by ...

Many people decide on the quality of a product based on its online reviews, which is also the most commonly used method when purchasing books from online book stores. Compared to other products, a scholarly book is one of ...