Abstract:
This research studs was earned out a» part of the MBA program conducted by the University of
Moratuwa This is an exploratory type of research carried out to analyze the financial aspect of IP
telephony & Voice over Internet Protocol (VolP) for different Business Sectors in Sri Lanka the analysis
was carried mil in Case Study style for selected companies Companies were selected based on a specific
critera /scope & so once it falls in to these criteria the case o 1 collecting information for a comprehensive
analysis was taken into consideration as well since a whole heap of information is required for a more
realistic calculation.//
Currently, it is not possible to find a document on return on Investment (ROI) or Financial Calculations
for these types of projects in Sri Lanka This is mainly due to the fact that this is are latively new'
technology & the secondly due lack of information lo carry out such a task. In North America 4fc Europe
independent research organizations carry out such research on various technologies no sooner the
technologies come into the limelight. In developing countries like Sri Lanka such independent research
organizations are almost nonexistent primarily because this is relatively small market in a third world
country . Yet Sri Lanka has world class industries in Garment. Tea & other sectors in Manufacturing.
Hospitality, and Information Technology and so on. Financial Sector is facing heavy competition from
foreign based banking giants like HSBC. Citibank. Deutsche Bank, ICICI bank etc. Same goes to many
other business sectors. Hence in order to compete in an open, global economy, any company requires
ammunition. Ammunition to lower their costs, differentiate, provide a focused service. Information
Technology is one area that many companies turn to obtain ammunition in this regard. Communication is
one area almost every company cannot live without. Hence this type of a study would hopefully benefit
the Sri Lankan Businesses and other sectors.
