Abstract:
This paper explains the application of Business Process Re-engineering (BPR) combined
with IT as a tool to re-engineer the process of issuing transcripts to the graduates of the
University of Moratuwa. The deep-set investigation and the redesign of tasks in this process
brought to light many interrelated processes in the university. The authors were able to arrive
at a Student Adrninistration System, which facilitates student registration, transfers,
examination information and other ad-hoc information requirements.
