Facility management practices in telecom industry towards the job satisfaction of executives

Abstract

The purpose of this study is to examine the relationships between Job Satisfaction and factors influencing on it to executives’ in a Telecommunication organizational sector, and to find the significance of physical space and physical working environment on the job satisfaction This study also focuses on revealing demographic characteristics of the executives that affect executives’ general happiness about the job. Research was conducted through a field survey by a structured questionnaire comprising demographics, five facets such as Leadership, Work Itself, Recognition of work, Physical space and Physical work environment to measure the job satisfaction. Twenty three job attributes were listed to see the importance of them on job satisfaction. A survey was carried out covering a sample of 78 executives of Head Office of the organization. The study generated an 85 percent response rate. Responses from the survey were statistically analyzed with linear regress analysis, Pearson’s correlation coefficient using the 13.0 version of SPSS software. Hypotheses were tested on 0.05 significance level desiring a 95 percent confidence. Results of hypotheses formed a solution to reject all null hypotheses and to accept alternatives. The study revealed that there is a significant correlation between executives’ job satisfaction and selected variables. Researcher concludes the study introducing a new conceptualization of worker behavior based on job satisfaction. Recommendations have been made to enhance the executives’ job satisfaction as well as for future directions on this scope.