Linking supply chain management to business performance: An empirical study on sri lankan firms

Abstract

Even though Supply Chain Management (SCM) has been identified as a strategic tool that expands a firm's integrated behavior to incorporate customers and suppliers to be fully effective in today's competitive environment, far very few companies have achieved this. As a result, the literature suggests seven strategic level activities would gain increased performance by setting SCM in motion. Current research aimed to empirically validate scenario by studying thirty Sri Lankan based firms while identifying industry best practices