Abstract:
As both technical world and business world is rapidly changing all organizations in
software industry are trying to use different approaches to maximize output of their
projects. Improving team performance is one of the ways to achieve higher success
rate of software projects. Emotion Intelligence (EI) is a significant predictor for team
performance. Therefore, software organizations should keep their focus on EI level
of the employees. This research examines the relationships among EI factors and
Team performance.
As a methodology for this study, online and offline survey has been conducted. A
well-structured questionnaire has been distributed among 310 software professionals.
The population for this research is all project managers, Team leaders, software
engineers, QA engineers and business analysis in software industry in Sri Lanka
which count as 37284 as per the National ICT workforce survey carried out by ICTA
of Sri Lanka on 2013. The four main factors which are self-awareness, selfmanagement,
social-awareness and relationship management were selected as
individual variables for the study. This research found a significant positive
correlation between all four variables among team performance.
This research brings out a valuable result which is EI of employees is directly impact
on team performance in software industry in Sri Lanka. Further this study suggests
set of guidelines to follow in order to improve the EI skills of employee which
deliver a better team performance
