In modern times, urbanisation is the fastest growing phenomena globally which necessitates an efficient transport system. As a solution, the new concepts of public transport like BRTS and MRTS are being introduced. Metro Rail has gained immense popularity due to its high carrying capacity, cost effectiveness and most importantly providing security and comfort in daily travel. The introduction of such projects is associated with the risk of public acceptance and usability. Thus the new systems besides being innovative, effective and efficient, also need to be user-friendly and easily acceptable by the public.

Singh, A., & Parida, M. (2016). Studying the public transport user preferences in a city and the people’s willingness to shift to metro: the case of Jaipur [Extended Abstract]. In T.L. Gunaruwan (Ed.), Proceedings of 1st International Conference on Research for Transport and Logistics Industry 2016 (pp. 51--54). Sri Lanka Society of Transport and Logistics. https://slstl.lk/r4tli-2016/