Abstract:
Effective stakeholder management is a critical success factor for all types of projects. The increasing
complexity in construction projects makes the management of project stakeholder management increasingly
challenging due to their diverse characteristics, including power, interests and attitudes. It appears that
much of the literature has focused on stakeholder management with very limited or no regard to either the
level of project complexity or the extent of meeting project success measures. The objective of this paper is,
therefore, to fill these research gaps by: (1) critically reviewing relevant literature; (2) briefly presenting
key effective stakeholder management strategies; and (3) developing a conceptual framework for empirical
testing. The paper provides a concise description of the framework and its constructs, and outlines the
proposed methodology for testing its relevant hypotheses.
