Abstract:
High Rise Residential Building (HRRB) is a fast-growing trend in Sri Lanka. These are regulated and
managed by the Management Corporation (MC). However, In Sri Lankan context MC is poor performance
has led to various issues and challenges in HRRB. Hence, to better manage as well as overcome such issues
and challenges by suitable professional concept in HRRB. Thus, the study was aimed to develop Facilities
Management (FM) solutions to manage issues and challenges of the HRRB in Sri Lanka. To achieve the
aim four objectives were formulated. As, to investigate the issues and challenges of managing the HRRB,
current management practices, possible FM solutions to mitigate the identified issues and challenges and
develop a framework to manage the HRRB in Sri Lanka. A qualitative research approach was followed to
achieve the aim of the research wherein case study method was selected as the most appropriate research
method. The required data were collected via semi structured interviews and analysed using cross case
analysis. The findings of the study revealed issues and challenges in HRRB falls into three main categories,
namely building management, finance and resident related issues. Subsequently, the issues and challenges
faced by the MC of HRRB in Sri Lankan context, and FM solutions adapted to overcome such as issues and
challenges were identified. Hence, a framework has been proposed in this study to successfully manage
issues and challenges in HRRB in Sri Lanka. This research increases the present level of awareness and
importance associated with effective management practices for HRRB management within the scope of FM.
Further, it introduces a framework for well managed the HRRB.
