Abstract:
Purpose – This study investigates the effect of continuous improvement initiatives in streamlining HRM
practices in Sri Lanka.
Design/methodology/approach – Survey methodology was used and 217 respondents who fulfilled the
selection criteria set for the study responded. Structural equation modelling was performed to examine the
hypothesized relationships.
Findings – The analysis supported the hypotheses that continuous improvement initiatives significantly
positively influence to streamline HRM practices of performance management, job-related training, employee
involvement and team work.
Practical implications – Continuous improvement initiatives that are aligned with the strategic direction of
firms guide to design and implement better focused HRM practices.
Originality/value – The failure to streamline HRM practices in accordance with continuous improvement
initiatives has been identified as a key barrier for the effective utilization of human resources. Although
continuous improvement initiatives demand changes in the way HRM is practiced, so far, little empirical
attention has been paid to understand the implications of continuous improvement initiatives for HRM
practices.
Citation:
Wickramasinghe, V., & Chathurani, M. N. (2020). Effects of continuous improvement in streamlining HRM practices. Business Process Management Journal, 27(3), 883–900. https://doi.org/10.1108/BPMJ-03-2020-0130