Abstract:
This study examines the development of specialist urban planning chatbots, with a specific focus on the development process from Chatbot 1.0 to Chatbot 2.0. The paper offers a comprehensive examination of the chatbot concept and its use in urban planning. The study highlights the need of involving citizens, sharing information, and making decisions based on data. The report provides an analysis of Chatbot 1.0, including its development process, inputs from stakeholders, significant restrictions, and features influenced by the ChatGPT API. The feedback received from stakeholders indicates a resounding approval for the urban planning chatbot, as a significant majority of respondents reported satisfaction and acknowledged its significance. Nevertheless, several constraints have been observed, including the inability to remember past discussions, do specific tasks, interpret visuals, and comprehend geographic information. The study focuses further into the justification for creating Chatbot 2.0, emphasizing the requirement for a superior, adaptable, and economical solution. Key improvements in Chatbot 2.0 encompass the incorporation of the Hugging Chat API, the ability to conduct real-time web searches, and the utilization of reliable data from Urban Development Authorities (UDA) for training purposes. Moreover, the chatbot's functionality and user experience are enhanced with features such as 'Pro Planning Mode' and a 'user-centric graphical user interface'. This study provides a comprehensive overview of the creation and improvement of a specific chatbot for urban planning. It describes the evolution of the chatbot from its initial form to address its initial constraints
