Abstract:
Efficient vessel turnaround time is pivotal for optimizing port operations and enhancing competitiveness. This study investigates factors affecting vessel turnaround time at the bulk terminal in the Port of Trincomalee. Utilizing a mixed-methods approach, quantitative laytime calculation data and qualitative expert surveys were employed to develop a comprehensive process map and identify bottlenecks in the turnaround process. Quantitative analysis revealed insights into the time consumption for each activity, facilitating the development of a detailed process map. Qualitative data provided expert perspectives on operational challenges, corroborating quantitative findings and enhancing the accuracy of bottleneck identification. By integrating quantitative and qualitative findings, specific bottlenecks were pinpointed, paving the way for targeted interventions to improve operational efficiency. This research contributes to the optimization of vessel turnaround processes at the bulk terminal, thereby fostering competitiveness and sustainability in port operations.
