Escort - natural language processing based university students guidance system

Abstract

Universities play a significant role in students’ lives and aim to provide the best education, knowledge, and experience. However, university students face many difficulties during their university life including language, communication issues, and the inability to get proper guidance for education and career improvement. This paper proposes an approach to overcome these issues. With the help of Natural Language Processing (NLP), in this paper, several solutions are recommended for the mentioned issues. First, a chatbot helps to communicate with the university administration, where students can ask relevant administrativerelated questions. A recommendation system is developed to provide solutions for their psychological issues. Another recommendation system is built for career guidance which will help students to identify the future career of their interest, and the provided mentors will be able to guide them. Another recommendation system identifies the performance of students in each module according to their performance level. The system recommends learning materials to improve their level. With these components, ESCORT – A university students’ guidance system, will make students’ life easier and more efficient.