Impact of time demands of work on job satisfaction and turnover intention: software developers in offshore outsourced software development firms in Sri Lanka

Abstract

Purpose – The purpose of this paper is to examine the mediating effect of job satisfaction on the relationship between time demands of work and turnover intention of software developers in offshore outsourced software development firms (OOSDF) in Sri Lanka. Design/methodology/approach – Survey research methodology was used and 232 software developers attached to OOSDF responded. Findings – It was found that job satisfaction partially mediates the relationship between time demands of work and turnover intention. Research limitations/implications – The results of the questionnaire survey provided access to breadth of experience. If qualitative data were also obtained those could have provided depth by adding insight and substance to the questionnaire survey. Practical implications – The findings imply that a greater understanding of employee turnover intentions might be gained by investigating the time demands of work. Originality/value – It is expected that the paper’s findings will provide useful information for both practitioners and academics to better understand the nature of strategies to be adopted in Asian OOSDF.