Effects of training on employee satisfaction in Sri Lankan IT companies

Abstract

Job Satisfaction might be, internationally, the mostly discussed topic, while it is less so, in the local context. In the IT industry it is minimal. The other factors, such as training satisfaction, intention to leave, are not much investigated even at the international level. The main objectives are two-fold: to investigate the relationships among the three major concepts, noted above and subsequently to investigate further the relationship of the variables of Training with the Employee Satisfaction. A preliminary survey was conducted to gather the required data to refine and define the scope and the variables, of each concept, that are specific to the Sri Lankan context. It enhances the contribution of the research to the existing body of knowledge. The changes may be due to the differences in religion, culture, people, economy etc. as compared to previous studies elsewhere. A questionnaire was distributed to th employees, who are working in Sri Lankan IT companies, to submit their responses. A sample for this study was drawn out of a total population of 21,675, to gather data. The return rate is high (over 0.70) and the reliability is also high (Cronbach 's Alpha is over 0.70 for all variables) By analyzing the responses collected it is concluded that there are positive relationships between training satisfaction, Job Satisfaction and the intention to content, medium, instructor, location and relevance also has a positive relationship with the overall Job Satisfaction. Finally the recommendations and th future research areas were discussed by analysing the responses obtained from the field with answers and descriptive comments.