Emergency preparedness in the hospitality industry in Sri Lanka

Abstract

This study investigates the emergency preparedness of the hospitality industry in Sri Lanka, focusing on hotels and restaurants in the southern coastal belt. A questionnaire on emergency preparedness was provided to 30 randomly recruited participants from the industry. The survey consisted of 30 open and closed ended questions, focusing on basic demographic information, information about emergency preparedness of the facility, food safety, and issues regarding power management. An online and a hard copy version of the survey were prepared. The findings of this study provide insight on the emergency preparedness of the hospitality industry in Sri Lanka as well as provide insight into how improvements can be made in future developments of similar nature especially in terms of emergency mitigation efforts. These findings also provide suggestions on areas that need to be improved through educating the industry.