Strategies for integrating e-commerce platforms with global shipping networks : a logistics optimization approach

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2025

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This research seeks to establish how artificial intelligence, or AI, blockchain, and last mile delivery solutions will enhance e-commerce shipping management. Examining four primary factors of improvement that include shipping procedures, last mile delivery, client expectations and information technology, this research demonstrates how these factors contribute to improvement of operation efficiency, increased customer satisfaction and sustainability. In the area of route optimization, it demonstrates a 20% increase in delivery speed, 15% saving on fuel, hence emissions. Blockchain increases supply chain transparency, eliminates up to 15% fraud and improves customer trust especially when dealing with other nations. The outcome of the study also underlines the importance of last-mile delivery in e- commerce supply chain network and sees innovative techniques and technologies like drones and self-driving vehicles as a way of optimizing the last-mile delivery channels it. Moreover, the study establishes new insights into how the company must adapt to new customer demands using real-time tracking, intensive communication, and tailored product delivery solutions. Therefore, this research is significant to the extensive discourse on e-commerce logistics by giving an encyclopedic approach that can be applied to occasion enhancements in delivery systems. The work advocated a system integrated approach to optimization that takes account of the operation, customer value and the environment. The implications of the findings are for e-commerce firms and practitioners applying the insights as a compass to guide e-commerce organizations in the direction of developing strategies to meet rapidly evolving market requirements for sustained growth an competitiveness. Finally, the study focuses on the noble cause of synchronizing the business processes with environmental and customer-oriented objectives in a rapidly evolving e-commerce shipping environment.

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Kavinda, M.H.A.A. (2025). Strategies for integrating e-commerce platforms with global shipping networks : a logistics optimization approach [Master’s theses, University of Moratuwa]. , University of Moratuwa]. Institutional Repository University of Moratuwa. https://dl.lib.uom.lk/handle/123/24803

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