Tool support for effective employee performance appraisal in software engineering industry

Abstract

Employee performance appraisal is vital activity that contributes to the competitiveness of the organization in its business domain. The appraisal criteria often chosen are primarily in qualitative nature, though there can be instances that associate with matric. Latest methods of evaluating employees use rating scale; however, it is incapable of providing real time performance feedback, in particular with software industry. This can lead to biasness in evaluating and the employees may get dissatisfied with the outcomes in which they feel not justifiable enough. Therefore this research is focused on improving qualitative appraisal criteria using quantifiable attributes with the support of a tool. The methodology is to provide an integrated evaluation engine for obtaining work performance comparative index, with the integration of build server, project management tool and attendance record system. The outcome of this improved process is made available to the management through a dashboard indicating per employee and per team performance. System evaluation results and user survey responses suggest unique value the system has brought in.