Enhancing guest experience in guest rooms through sustainable strategies for indoor air quality improvement in Sri Lankas luxury hotels

Abstract

Enhancing the guest experience in Sri Lanka’s luxury hotels requires a focus on sustainable strategies to improve indoor air quality (IAQ) which is essential for guest health and comfort. The tropical climates like in Sri Lanka presents unique challenges, such as high humidity, which can lead to mold growth and pollutant accumulation. Poor IAQ can result in discomfort and health issues for guests, undermining the reputation of luxury hotels. This paper explores sustainable solutions to enhance IAQ, such as including upgrading ventilation systems, regular maintenance of HVAC units, and the use of eco-friendly building materials and cleaning products. By focusing on long-term improvements rather than short-term fixes, hotels can provide a healthier environment. Key strategies include incorporating advanced filtration systems to reduce VOCs and particulate matter, leveraging natural ventilation, and managing humidity to prevent mold. The use of indoor plants and responsible pest control are also explored as additional measures. This study provides original insights into how sustainable IAQ practices can enhance guest satisfaction while aligning with global sustainability trends. The research uses a qualitative approach, with case studies of luxury hotels in Sri Lanka. Through expert interviews the study assesses current IAQ practices and their impact on guest experiences. This research contributes to the field by offering valuable insights into the integration of IAQ improvement strategies into sustainable hotel practices, positioning Sri Lanka’s luxury hotels as leaders in promoting a healthier, more sustainable guest experience.