The Impact of using generative AI on selected cognitive skills of IT professionals in Sri Lanka

Abstract

This study explores the influence of Generative AI on the cognitive abilities of IT professionals in Sri Lanka. As AI technologies rapidly become integrated across various sectors, it is vital to understand their impact on critical cognitive competencies. This research specifically investigates how Generative AI tools affect problem solving, critical thinking, analytical skills, and attention to detail among IT professionals. Primary data was gathered by designing a structured questionnaire with the support of both the literature and expertise perceptions. A combination of Snowball and Stratified sampling was used to obtain a representative sample of IT professionals in Sri Lanka from the IT companies centered in Colombo. The research methodology encompassed reliability analysis, exploratory factor analysis, and multiple linear regression and paired t-test to reach the study objectives. The results revealed that Generative AI has significantly contributed to improve problem solving and analytical capabilities of professionals as they work closely with the automated routine tasks while providing sophisticated data insights. This automation has allowed IT professionals to focus on more complex cognitive tasks, thereby promoting innovation and efficiency. The difference between computed average overall impact on cognitive skills and the self-estimated average overall impact on cognitive skills by using Generative AI are found revealed that there is 22% more improvement among those who improved while 70% more deteriorated among those whose cognitive skills have been declined than they have self-estimated. Nevertheless, the study has highlighted potential drawbacks, such as over-reliance on AI for critical thinking, which may hinder the development of independent cognitive abilities and decrease attention to detail. The study underscores the importance of continuous learning and adaptability for IT professionals to remain important in an AI-augmented work environment. It advocates for a balanced approach where AI technologies augment but do not totally replace essential human cognitive skills. The research provides valuable insights for IT professionals, educators, and policymakers, suggesting guidelines for integrating AI technologies while maintaining cognitive skill development. It recommends targeted training programs and ethical standards to maximize the benefits of AI while mitigating its risks. This research adds to the wider conversation about how AI influences the future of employment, especially in the IT industry.